Join us at Northern Virginia's 1st Largest Pet Wellness Summit: Raising Pets Naturally

Return and Refund Policy

We are proud of the selection of products we carry at our stores. Returns and refunds are easy as long as it meets the following criteria:

- Items must be brought back within 30 days of the purchase date.

- Items must be unopened. Opened items will not be accepted.

- Kibble purchases must be brought back to the store in original packaging and 90% or more to be eligible for a return/refund.

- Items must be in original form (i.e frozen products kept frozen).

- Items must be returned with a receipt.

- Items must have tags intact (not ripped).

Mystery Bags, Discounted Items, Supplements & CBD tinctures are FINAL SALES.

We cannot guarantee chews and/or toys durability as every pet handles them differently. Chews must always be given with supervision. 

Store credits will be provided when there is no receipt. Must follow the same guidelines as stated above.


We love our customers from Bristow areas around Nokesville,  ManassasWestchester, Gainesville, Haymarket, Catlett, Warrenton, & more!

Come visit our pet supply store in Bristow, VA specializing in quality food, treats, and supplies for cats and dogs.